Episode 5: Ronda Muir on Emotional Intelligence in Law

In this episode, we speak with Ronda Muir founder of Law People Management LLC and author of Beyond Smart: Lawyering With Emotional Intelligence, a new edition of which is coming out in late 2024.

We discussed the underpinnings of emotional intelligence, from the groundbreaking research of Antonio Damasio on its affect on decision making, how it can improve client retention and its importance in a law firm leadership context.

Ronda regularly publishes her thoughts on Law People Blog and is a Fellow into the College of Law Practice Management.